“Recently, I started work with a unique NYC based businesses called Mama Gena’s School of Womanly Arts. This medium sized business, run by women, for women, teaches workshops in the Womanly Arts, a set of tools and practices for succeeding in life as women.

As the company grew, its internal systems, procedures and processes did not also grow and improve. Thus, I found myself having to renovate and re-engineer everything – from how to process payments, to how e-mails got sent and tracked, to how leads were tracked and handled. All of these were being done (poorly) through different systems and technologies – with a myriad of problems and complexities. It truly was a ball of yarn so tightly knotted and tangled, I didn’t know how to solve it. But I knew I needed to.

When I asked around in my professional network for a platform for running our business and someone to implement it,I kept hearing two things: ONTRAPORT and Tobin.

I then posted an ad on Craigslist looking for an ONTRAPORT consultant, and I kid you not, the one response I got said, you should talk to Tobin – he’s the best person for this.

I thought to myself, who is this guy?! After talking with him several times, I realized why so many people in my professional network were raving fans. Tobin just gets it. He’s highly skilled with ONTRAPORT AND he understand sales, marketing and business process.

Seriously, you just don’t find that combination – and when you do, you can rarely hire them out to work with you for days on end, totally focused on solving your problems.

I can say that his ability to quickly grasp our issues and problems, current systems and methods and then help map them over to ONTRAPORT was invaluable.

With a robust system like ONTRAPORT, you need to architect it in advance. Just like you hire an architect to create plans for building your house before you build it (or at least I hope you do!), you want to get an “architect” to help you master plan your ONTRAPORT build.

At first I was not happy about the cost. But I quickly realized it was an investment – one that would pay dividends in two ways. One, investing in Tobin meant I saved myself from spending hours of time fixing problems and errors for months after the fact.

I suspect just in staff hours alone, I saved money hiring Tobin. But secondly, and more importantly, the investment in Tobin pays off every month as things work smoothly, and automatically and we can grow and scale our business. Tobin thought of and solved problems, I would never have thought of. He’s just got that level of skill, experience, and jedi mind magic. Seriously.

The last thing I’ll say is I’ve been super happy with his after-care. I didn’t realize how important this was, but having some calls and time to consult after our initial time together has been invaluable. He was available to answer questions, problem solve, guide and teach as needed.

We’ve been using ONTRAPORT for three months now, and have just registered 800 people for an upcoming event. Everything around this event has been gracefully and smoothly handled by ONTRAPORT. I literally can’t imagine how we did it before – and I have Tobin to thank for that.

His costs may feels steep and it may be unclear how to value it. But i can truly tell you if you have any scale of business, its a no-brainer investment.”